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FAQs

How much does delivery cost?

For standard delivery within the UK we charge £3.95. This is for signed for 48 hour courier delivery. Orders over £75.00 are delivered for free using a recorded postal service. If you require an order urgently please contact us to discuss your needs. Delivery to EU Countries is charged at £6.95 and for orders to the rest of the world £8.95.

How long does delivery take?

We normally despatch items within 2 days of receiving an order but do try to get orders sent out faster than this. Each item is hand picked, checked and carefully packaged and wrapped to ensure it reaches you safely. You should allow a further 2-5 days for UK delivery and up to 5-10 days for international delivery. If you require your order sooner than this please contact us and we will do our best to accomodate your needs. Please note that for some items delivery may take longer. Please ensure you read the full product description before placing your order,

Are my details secure and will they be kept private?

At Happy Wedding Day we will only use your details for the purpose that you provided them and we do not share them with any third parties. You can view our privacy policy here!

Can I return an item if it is not suitable?

Yes, all of the items sold at Happy Wedding Day are covered by our no quibble refund policy.Simple contact us to arrange your return. Full details can be found here!

How do I return an item that I bought from Happy Wedding Day?

Returning an item to us is simple. See our full returns policy here!

My order has not arrived. What do I do?

If your order has not arrived within the specified time frame (please see the How long does delivery take above), please contact us and we will get back to you as soon as possible.

My order was damaged in transit. What do I do?

We take great care when we package orders for dispatch however sometimes accidents do happen that we cannot control. If you find that your order has been damaged in transit, we will sort this out for you, please contact us here  and we will be happy to assist you